mercurial scribe

It’s crap. While Staples has always been remarkably helpful and worked with me on everything I’ve ever had a problem or question with (not much considering how much I’ve purchased from them!), but the company that they sent me to in order to replace my printer are horrible. TWO all-in-one replacements later and two months later, I’m still without an operating printer.

A writer. Without a printer/copier/fax/scanner. In other words, it’s hindering my potential income and making my daily working life a pain in the butt.

I. AM. SO. PISSED.

Other annoyance? This company is on the east coast, ONLY open 9 am - 6 pm EST (in other words, doesn’t take a voice mail just hangs up on you after hours) which is 6 am - 3 pm my time, PST. So I rearrange my day to make sure I get a hold of them during their hours, I STILL wait on hold for 10-15 minutes before speaking to a live individual who never seems happy to talk to me (which annoys me further, because even pissed off, I’m extremely polite).

I HATE IT WHEN THINGS DON’T WORK AS THEY SHOULD AND COMPANIES ARE HARD TO GET A HOLD OF. ARG!

If I had the cash to go buy a new all-in-one, I would. Until then, I’m stuck dealing with these idiots.